Bins may occasionally need to be repaired or replaced due to general wear and tear or damage. 

Your bin will need repairing if:

  • The bin lid is missing
  • The bin is missing the pins which attach the lid to the bin
  • The wheels are missing or damaged, or the axle is rusted.

Your bin will need replacing if:

  • The bin handle is cracked
  • The body of the bin is cracked or damaged.

Damaged bins will be repaired or replaced within two business days if the request if received before 4:30 pm. 

Please ensure your bin is empty before it is repaired or replaced.

Please complete the Bin Repairs or Damaged Bins Form below to report a damaged bin that needs repair or replacement.
 

Your phone number is required in case we need to speak to you regarding your request.
Please provide your email so we are able to confirm your request has been received.
Please select which of the following applies to you: *
Type of bin: *
Is the bin currently placed on the nature strip outside the above property? *