Apply for an accessible parking permit

Apply or renew your accessible parking permit online

Read the information below before you apply or renew.

Apply or renew now

What is an accessible parking permit?

Formerly called a disabled parking permit, an Accessible Parking Permit (APP) is for drivers or passengers with a disability. It's also for organisations helping transport people with disabilities.

The Victorian Government introduced the Accessible Parking Permit Scheme to help make a simpler and more consistent process.

All councils across the state will use the same application process. This aligns with the Australian Disability Parking Permit Scheme.
 

What improvements have been made to the process?

  • temporary permits will be available for six, 12 or 24 month periods

  • permanent permits will be valid for five years rather than three years

  • the introduction of a permanent disability classification, so functional assessments aren’t required for future permit renewals

  • a single and secure state wide permit design that will reduce permit misuse

  • the inclusion of occupational therapists as assessors and GPs

  • permits for organisations will continue to be available for 12 month period.
     

Which types of permits can you apply for? 

There are two types of permits available:

  • Australian disability parking permit (ADP) - allows you to park in:

    • an accessible parking bay for the specified time limit. 

    • a standard parking bay for twice the time limit specified.

  • Victorian double time accessible parking permit – allows you to park in:

    • a standard parking bay for twice the time limit specified.  

A GP or occupational therapist functional assessment will decide on whether to issue a permit and the permit type.

How to apply or renew your accessible parking permit

For individuals

  1. You will receive a reference number via SMS

    If you don’t have access to a mobile phone or the internet, contact us

  2. Take your reference number to your GP or occupational therapist

  3. Your GP or occupational therapist will complete a functional assessment and submit your application

  4. We will review and confirm your application

  5. If your application is successful, you will receive your permit in the mail.

For organisations

  1. You will receive a reference number via SMS

    If you don’t have access to a mobile phone or the internet, contact us

  2. We will review and confirm your application

  3. If your application is successful, you will be advised when it is ready to be picked up from our civic centre.

    When you collect your permit you need to bring the following supporting documentation:

    • Business registration(s)

    • Proof the vehicles are registered to your business.

How to replace a damaged, lost or stolen accessible parking permit

If your permit is lost, damaged or stolen, you can apply for a replacement online.

  1. You will receive a replacement application reference number via SMS and email

  2. We will review and confirm the application

  3. If your application is successful, you can pick up your permit from our civic centre

    When you collect your permit you need to bring the following supporting documentation:

    • the damaged permit (if replacing)

    • a statutory declaration for a lost permit

    • a statutory declaration or a police report for a stolen permit.

Need help?

Contact us

 

What if you have an existing permit?

All existing permits that are not a part of the current Accessible Parking Permit scheme will remain valid until their expiry date or until 30 June 2023, whichever date occurs first.