The Victorian Government has introduced a simpler, and more consistent process now known as the Accessible Parking Permit (APP) scheme. 

The new scheme and online system will streamline the application process across all councils in Victoria and better align with the  Australian Disability Parking Permit Scheme.

Accessible Parking Permits are available for drivers or passengers with a disability and organisations that transport people with disabilities. Permits are now applied for through the VicRoads Victorian Accessible Parking Permit Scheme

You will need to apply through the new application process if you are:

  • applying for a new Accessible Parking Permit
  • renewing or replacing an existing permit.

Accessible Parking Permit Improvements

  • Temporary permits will be available for 6, 12 or 24 month periods
  • Permanent permits will be valid for five years rather than three years
  • The introduction of a permanent disability classification, so functional assessments are not required for future permit renewals
  • A new single and secure state-wide permit design that will reduce the misuse of permits
  • The inclusion of occupational therapists as assessors, in addition to GPs
  • Permits for organisations will continue to be available for 12 month period.

Types of Accessible Parking Permits

There are two types of permits available under the Accessible Parking Permit Scheme:

  • Australian Disability Parking Permit – you can park in a disabled person parking bay or an ordinary parking bay for twice the time limit specified.
  • Victorian Double Time Accessible Parking Permit – allows you to park in an ordinary parking bay for twice the time limit specified.

The decision to issue a permit and permit type is based on a GP or occupational therapist functional assessment.

I already have a permit do I need to do anything?

All existing permits will remain valid until their expiry date or until 30 June 2023 whichever date occurs first. 

How to apply or renew your Accessible Parking Permit

For individuals

  1. Start your application online at accessibleparking.vic.gov.au
  2. You will receive a reference number via SMS*
  3. Take your reference number to your GP or occupational therapist
  4. Your GP or occupational therapist will complete a functional assessment and submit your application
  5. We will review and confirm your application
  6. If your application is successful, you’ll receive your permit in the mail.

For organisations

  1. Start your application online at accessibleparking.vic.gov.au
  2. You will receive a reference number via SMS*
  3. We will review and confirm your application
  4. If your application is successful, you will be advised when it is ready to be picked up from Council Civic Centre 699 Doncaster Road Doncaster

You will need to provide the following documentation to collect your permit(s):

  • Business registration(s)
  • Proof the vehicles are registered to your business.

* If you don’t have access to a mobile phone or the internet please contact our Customer Service team on 9840 9333 or email manningham@manningham.vic.gov.au.

How to replace a damaged, lost or stolen Accessible Parking Permit

If your permit is lost, damaged or stolen, you can apply for a replacement online.

  1. Start your replacement application online at accessibleparking.vic.gov.au
  2. You’ll receive a replacement application reference number via SMS and email
  3. We will review and confirm the application
  4. If your application is successful, you can pick up your permit from the Council Civic Centre 699 Doncaster Road Doncaster.

When you pick up your permit you will need to bring supporting documentation:

  • the damaged permit (if replacing)
  • a statutory declaration for a lost permit
  • a statutory declaration or a police report for a stolen permit.
     

Need help?

For more information on common questions, application process and dispute resolution visit VicRoads accessible parking FAQs. You can read more about the APP Scheme on the VicRoads website.

If you need help with your application or have questions contact us

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