Food services for older adults

Our food services helps you, or the person you care for maintain a healthy diet.

If food services is needed, we can help if you’re eligible. You’ll need to submit an application via My Aged Care.

How to access food services

We provide food services to help you, or the person you care for, maintain a healthy diet.

The service may be accessed if:

• the person is over 65 years old and have registered through My Aged Care
• they identify as Aboriginal or Torres Strait Islander and are over 50 years old and have registered through My Aged Care.

How the food service works

If you’re unable to prepare meals for yourself, we can deliver nutritional meals to your home. You’ll receive the meals chilled and you can heat the meals when you’re ready to eat. We have diverse and delicious daily menu choices that include:

• international, Asian, Australian and vegetarian meals
• gluten free meals
• soups, mains, side vegetables, desserts, salads and sandwiches.

Unfortunately, we can’t provide some culturally or dietary specific meals.

We also provide the following services:

• meal preparation
• assisted shopping
• shop off a list

Food services cost

Clients contribute to the cost of government subsidised services. We’ll talk to you about any costs before providing services. To learn more, our aged and disability support services fee guidelines can give you further information.

How to access food services

1. Visit My Aged Care or call 1800 200 422 to organise an initial assessment
2. If My Aged Care assigns you to our service, we’ll contact you to discuss how and when we can provide the services.

After referral, you’ll receive details on how the service works. This will include access and setup info so you can start the service when you’re ready.

How to cancel food services

If food services is no longer required, please call us on 98409700.