Information correct as of Friday 17 April 2020.
Changes to our services - COVID-19
Due to the evolving coronavirus (COVID-19) situation, we're regularly updating the status and way we deliver our services.
The safety of our community is our top priority during this time.
Please visit the Department of Health and Human Services website for the most up-to-date information on COVID-19.
COVID-19 update: how to contact us during this time
As a result of new restrictions and for the health and safety of our community and employees, our face-to-face customer service centres at the Civic Centre and Depot are temporarily closed.
We are still here to help, seven days a week.
By online request: Create request
By phone: 9840 9333 (Monday to Friday, 8.00am to 5.00pm and Saturday to Sunday, 10.00am to 3.00pm)
By email: firstname.lastname@example.org