Information correct as of Monday 10 August 2020.
Changes to our services - COVID-19
Due to the evolving coronavirus (COVID-19) situation, we're regularly updating the status and way we deliver our services.
The safety of our community is our top priority during this time.
Please visit the Department of Health and Human Services for the most up-to-date information on COVID-19.
COVID-19 update: how to contact us during this time
Following the introduction of coronavirus (COVID-19) government stage 4 restrictions our customer service centres are closed to visitors until further notice.
For any services you may have previously visited us in person for, please call us on 9840 9333 so that we can assist you.
Online request: Create request
Phone: 9840 9333 (Monday to Friday, 8.00am to 5.00pm)