Bins may occasionally need to be repaired or replaced due to general wear and tear or damage. 

Your bin will need repairing if:

  • The bin lid is missing
  • The bin is missing the pins which attach the lid to the bin
  • The wheels are missing or damaged, or the axle is rusted.

Your bin will need replacing if:

  • The bin handle is cracked
  • The body of the bin is cracked or damaged.

Damaged bins will be repaired or replaced within 2 business days if the request is received before 3.30pm. 

Please ensure your bin is empty before it is repaired or replaced.

Please complete the bin repairs or damaged bins form below to report a damaged bin that needs repair or replacement.

Your privacy: We are fully committed to protecting any personal information you provide to us as per our obligations under the Privacy and Data Protection Act 2014 (Vic) and the Health Records Act 2001 (Vic). You can view our full Privacy Policy online.  


Please select which of the following applies to you: *
Type of bin: *
Is the bin currently placed on the nature strip outside the above property? *