Live Chat – responding faster to your queries

Published
13 Apr 2021
Well Governed Council
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We have introduced a new Chat feature on our website to help make your experience with us even easier. At any time of the day, on any device, you can find answers for common enquiries for waste, rates, pets, immunisations or even report an issue.

Try out this new online service by clicking the pink “Live Chat” tab, visible on each page of our website.

If you prefer to chat online with someone in our customer service team, we are also available via Live Chat during business hours from 8.00am to 5.00pm, Monday to Friday. Just navigate to the “Chat with our team” option in the pop up to have a direct online conversation with one of our helpful team.

We are looking forward to chatting with you soon!