Your feedback provides us a valuable opportunity to review our policies, practices and the way we deliver our services, and to make changes where necessary.
We offer over 100 services to our community. We welcome feedback on:
Your feedback, whether positive or negative, helps us to monitor and improve our services for the benefit of all of our customers.
You can give us feedback online, in person or over the phone.
After you send us your feedback, we will send you an acknowledgement within two business days.
If this is not what you are looking for, you can also:
Our October Business Breakfast is Feedback for High Performance.
This presentation will give members and guests the opportunity to gain valuable insights and practical tools to facilitate effective feedback conversations designed to drive high performance.
Pre-application advice gives planning officers the opportunity to provide feedback to your draft proposals, concepts or plans, before you submit a formal planning permit application.
We provide the option for either a face-to-face meeting or a response in writing.
This service is optional and not a requirement for getting a planning permit.
This advice can provide guidance and direction on a planning proposal or concept and can identify any potential issues at an early stage. This may save you time, money and effort during the planning application process.
A flat fee is charged for each request for pre-application advice.
Before starting your request, gather the following documents:
Any additional information details of your concept, proposal or request for advice can also be included.
Apply through our online portal to start your request:
When lodging your request, select 'Request and pay now' to pay by credit card.
We only accept VISA and Mastercard.
If you need more time to pay, select 'Request and pay later' when lodging your request.
We will send your pre-application advice after we receive payment.
Contact us if you are unable to lodge online or need help.
Once we receive your request, we will either contact you to organise a meeting or provide written advice. Depending on the complexity of your request, our response may take between two to four weeks.
Sometimes requests need to be considered by our Design Taskforce. If this is the case, it can extend our response time by up to six weeks.
Manningham Council uses social media to engage and keep the community up to date with the latest news and upcoming events in Manningham. We welcome and encourage your feedback and look forward to your comments, stories and experiences.
Content posted on Manningham City Council’s social media accounts are monitored during business hours of 8.00 am to 5.00 pm, Monday to Friday (excluding public holidays). We aim to respond to general posts within 24 hours and within two days for more complex issues. If posts relate to personal or complex issues, we will request to continue communicating offline with the person making the post. If you have an urgent enquiry, please call Council on 9840 9333.
To ensure that Manningham Council’s social media accounts are useful and engaging tools for residents, please respect these guidelines:
By using this page you agree to not post any of the following:
Posts which ignore these guidelines will be removed and continual breaches will be reported. Please note that the comments expressed by the public on this site do not reflect the opinions and position of Manningham Council or its staff and Councillors. If you are unhappy about anything which you see anywhere on our site, contact us.
We are reviewing the Manningham Planning Scheme and want your input.
The Planning Scheme guides the use, development, and protection of land in Manningham. It includes written policies, as well as maps showing where zones and overlays apply across the municipality.
The Scheme is made up of many planning policies and controls that are set by the State Government. This review seeks to identify changes to the planning scheme associated with the provisions that we are able to influence.
The Planning Scheme includes the following key themes:
All Victorian local governments are required to review their planning scheme every four years under the Planning and Environment Act 1987. We are looking for feedback about:
Manningham Mayor, Cr Michelle Kleinert, says
“I encourage everyone in the community to get involved. Now is the time for your input to help shape our future directions for the planning scheme.”
“Any proposed changes to the Planning Scheme requires approval from the Minister for Planning. We will continue to advocate on behalf of our community to reflect their values and needs.”
Manningham residents and other interested parties are invited to a drop-in session on Thursday 9 June between 4pm and 7pm at the Manningham Civic Centre, 699 Doncaster Road, Doncaster. You can also provide feedback via an online survey.
For more information on the Planning Scheme Review and to take part in the on-line survey, visit Your Say Manningham
Manningham Council is seeking feedback on its Draft Domestic Animal Management Plan 2017-2021 which is now on public exhibition until Monday 21 August.
The draft plan has been developed following community consultation and outlines Council’s key actions for the management of dogs and cats over the next four years.
The Draft Domestic Animal Management Plan 2017-2021 includes a range of new and ongoing actions across a variety of areas such as registration and identification of dogs and cats, nuisance complaints, dog attacks, domestic animal businesses and more.
Community members are encouraged to view the draft plan and provide feedback online at www.yoursaymanningham.com.au/domestic-animals
Hard copies of the draft plan are available for viewing at the Bulleen, Doncaster, The Pines and Warrandyte libraries and the Manningham Civic Centre.
Feedback can be provided in writing online or by post to the Manager Health and Local Laws, Manningham City Council, PO Box 1, Doncaster 3108.
The Domestic Animal Management Plan is a legislative requirement under the Domestic Animals Act 1994. For the purpose of this plan, domestic animals refer to dogs and cats only.
At its 26 April Meeting, Council endorsed a draft Community Infrastructure Plan and is now seeking community feedback.
The Community Infrastructure Plan provides a basis for Council’s investment in new facilities. It will also help us to make decisions about existing community assets that may need upgrading or reconfiguring to meet emerging community demands.
We encourage you to provide feedback on the Plan:
Complete the survey and find out more at YourSay Manningham, or come along to one of our information sessions.
Coronavirus (Covid-19) update
Our customer service centre at the Manningham Civic Centre is open. Our team is available on site during business hours, Monday to Friday from 8:00am to 5:00pm.
Backyard chickens, shopping trolleys and chimneys are some of the areas affected by proposed changes to Manningham Council’s Community Local Law.
The Community Local Law is the set of laws made by each local government. These laws protect the land, buildings, health and safety of our community.
We update the Community Local Law every 10 years and it covers areas including
We have updated the Manningham Community Local Law for 2023 and would like your feedback on the proposed changes.
Manningham Mayor Cr Michelle Kleinert said that most of the existing local laws will be retained, but there are some proposed changes.
“These changes reflect government legislation, emerging issues, and feedback received from the community.
“We also consider the current and future needs of Manningham’s residents.”
A new Community Local Law will be adopted before 1 July 2023.
A summary of the changes can be found on the Your Say Manningham page.
Some of the proposed changes include:
Backyard chickens and other animals
The number of animals you can keep is now dependent on the size of your land.
For example, you can keep five chickens without a permit if you live on land that is 500-1199 square metres. Previously you could only keep four chickens regardless of the size of your land. Roosters are still not permitted at any time.
Shopping trolleys
Traders with more than 25 trolleys will need to fit them with a coin deposit locking system to ensure that trolleys are returned.
Footpath trading permits
Traders will no longer require a permit to trade on their footpaths and open spaces if they are not on Council land.
Burning off for fuel reduction
Some residents on larger lots (over 2,500 square metres) may not need to obtain a permit from Council to undertake fuel reduction burning. Chimneys
Residents must not allow chimneys to discharge excessive ash, smoke or dust that is harmful to people’s health or the environment.
Please visit yoursay.manningham.vic.gov.au/new-local-law-2023 to read more and give your feedback.
Manningham's Draft Community Infrastructure Plan is now available for your feedback before being finalised later this year.
We are seeking your feedback on the draft plan during the consultation period that is open until 4.00pm on 31 May 2023.
During the public exhibition period we are holding three information sessions:
We value and encourage comments from our community. We will amend the draft plan in response to relevant feedback before the final version is presented to Council for adoption in late 2023.
About the Draft Community Infrastructure Plan
The Draft Community Infrastructure Plan outlines Manningham's long-term direction for community-based infrastructure over the next 20 years and provides a basis for Council's investment in new facilities. It will also help us make decisions about existing community assets that may need an upgrade or reconfiguring to meet emerging community demands.
The Draft Community Infrastructure Plan identifies short, medium, and long-term priorities and explores community hub models, where a range of like-minded facilities are collocated in one accessible location. Our goal is to finalise a plan which meets the needs of the community, based on the needs of our community and data sources such as population projections.
For more information, email communityinfrastructureplan@manningham.vic.gov.au or complete our survey, view YourSay Manningham.
Manningham's Draft Community Infrastructure Plan is now available for your feedback before being finalised later this year.
We are seeking your feedback on the draft plan during the consultation period that is open until 4.00pm on 31 May 2023.
During the public exhibition period we are holding three information sessions:
We value and encourage comments from our community. We will amend the draft plan in response to relevant feedback before the final version is presented to Council for adoption in late 2023.
About the Draft Community Infrastructure Plan
The Draft Community Infrastructure Plan outlines Manningham's long-term direction for community-based infrastructure over the next 20 years and provides a basis for Council's investment in new facilities. It will also help us make decisions about existing community assets that may need an upgrade or reconfiguring to meet emerging community demands.
The Draft Community Infrastructure Plan identifies short, medium, and long-term priorities and explores community hub models, where a range of like-minded facilities are collocated in one accessible location. Our goal is to finalise a plan which meets the needs of the community, based on the needs of our community and data sources such as population projections.
For more information, email communityinfrastructureplan@manningham.vic.gov.au or complete our survey, view YourSay Manningham.
Manningham's Draft Community Infrastructure Plan is now available for your feedback before being finalised later this year.
We are seeking your feedback on the draft plan during the consultation period that is open until 4.00pm on 31 May 2023.
During the public exhibition period we are holding three information sessions:
We value and encourage comments from our community. We will amend the draft plan in response to relevant feedback before the final version is presented to Council for adoption in late 2023.
About the Draft Community Infrastructure Plan
The Draft Community Infrastructure Plan outlines Manningham's long-term direction for community-based infrastructure over the next 20 years and provides a basis for Council's investment in new facilities. It will also help us make decisions about existing community assets that may need an upgrade or reconfiguring to meet emerging community demands.
The Draft Community Infrastructure Plan identifies short, medium, and long-term priorities and explores community hub models, where a range of like-minded facilities are collocated in one accessible location. Our goal is to finalise a plan which meets the needs of the community, based on the needs of our community and data sources such as population projections.
For more information, email communityinfrastructureplan@manningham.vic.gov.au or complete our survey, view YourSay Manningham.
Are you a community member or trader with a connection to Macedon Square? We invite you to come along to our two upcoming community information sessions.
Manningham Council has been engaging with our local community about a concept plan for Macedon Square over many years.
We’ve listened to your feedback and are open to revisiting elements of the concept plan. We want to ensure it achieves a balanced outcome for all Macedon Square users.
To make sure we provide a fair and transparent process for feedback, we have engaged an external third party to facilitate a series of meetings with the community.
Our goal is to ensure that the traders and community have a say in the upgrade and that we can collectively find a way to improve safety and amenity of the area.
Session details
For more information, contact business@manningham.vic.gov.au or phone 9840 9333.
We were pleased to receive over 60 responses to our first round of consultation for the Donvale Reserve playspace upgrade.
In 2023, we’re upgrading the playspace and installing a new fitness hub at Donvale Reserve, as part of the Parks Improvement Program.
Our first community survey was open throughout March, asking participants to share what they like about the current space, as well as what could be improved.
This feedback is critical for us to ensure that the upgrade will be valuable for the community. We're now using these responses to develop a concept plan for the playspace.
Here's a summary of the feedback we received.
The strengths of the playspace include its:
Your suggestions for improving the playspace included:
Basketball and netball courts
We received some requests to upgrade the existing basketball and netball court facilities, but as stated in the FAQ, court upgrades are not included within the scope of this project. However, we have passed this feedback on to our recreation team.
Water play
We received some recommendations to include a waterplay area, but due to the constraints of the site and the project budget, this will not be explored.
What’s next?
We'll seek further community feedback about the concept plan, later in May 2023. In the meantime, if you have any questions about the project, please refer to our FAQ section or contact us by emailing manningham@manningham.vic.gov.au or calling 9840 9333.
Community Access provides accompanied shopping assistance with one of our trained staff. Our staff will go with you to approved destinations in the community such as local shopping centres. Our staff may also assist with transferring mobility aids and other tasks you might find challenging when accessing the community.
Manningham Community Transport Service is now operated by EV Community Transport.
To contact EV Community Transport, phone 9870 7822 (press 3 for Manningham clients) or email customerservice@ev.org.au.
For more information please visit the EVCT website
People aged over 65 years (over 50 years for Aboriginal and Torres Strait Islander people)
To be eligible, you will need to be:
How much does it cost?
The cost per round trip for eligible residents is currently $6.70 (for existing regular trips in Manningham). Costs for other services will be provided upon booking.
Need help?
Call us on 9840 9700 or Contact us in a way that you prefer.
View the links below to report an incident or make a request.
Frequently used:
If your request is urgent call us on 9840 9333
Complaints help us improve our policies, practices and the way we deliver our services.
Your feedback provides us a valuable opportunity to review our policies, practices and the way we deliver our services, and to make changes where necessary.
There is a legal process to enable the planning scheme to be amended. You can find the recent changes to our planning scheme below.
Resolution to seek authorisation from the Minister for Planning to prepare and exhibit an amendment
Authorisation may or may not be granted by the Minister for Planning, or may granted subject to conditions.
Opportunity for the public, and other key stakeholders, to make a written submission in support of, or objection, to the proposed amendment
Consideration of all written submissions. Council must then decide to either:
Consideration of the submissions by an independent Panel, appointed by the Minister for Planning
Consideration of the Panel's findings and recommendations. Council must then decide to either:
Submission of final adopted amendment by Council to the Minister for Planning for approval
Minister for Planning approves or refuses the amendment
Select the amendment name to view more details:
| Number | Amendment name | Date approved |
|---|---|---|
| C127mann | Chapelhill, Doncaster | 8 September 2022 |
| C131mann | Doncaster Hill Major Activity Centre | 28 January 2021 |
| C104 | Westfield Development Plan | 23 May 2019 |
| C117mann | Manningham Rural Areas | 20 September 2019 |
| C109 | Review of Flooding Controls | 10 October 2019 |
| C122 | Miscellaneous changes to the scheme | 16 May 2019 |
| C123 | Proposed Public Open Space Contribution Rates | 19 April 2018 |
To view all planning scheme amendments, you can:
We plan the construction of our city’s bus shelters and upgrades identifying the routes/stops that commuters use more often on their journeys.
We use community feedback, bus patronage and other key factors to identify locations where new shelters are needed and plan for their construction.
Works to build new shelters are prioritised by:
On average we aim to build between three and five new/upgraded shelters every year.
Timeframes for new shelter projects can be affected by factors such as major road projects or large-scale developments throughout Manningham.
Electric Vehicles (EVs) have come a long way in a very short time. The transition to EV's is speeding up like the world of renewable energy.
Is it time to make the switch?
If you’re considering an EV, join this free webinar where we will examine the rapid changes and evolution of the EV car industry.
The information session will help you understand:
Is it time for you to make the switch to a lean, clean transport machine?
We’re running a survey to explore the current demand to have 100 per cent green powered electric vehicle chargers installed around the municipality. Share your views by 17 July.
Here is a summary of the planning permit process.
New to planning? Get a general understanding of what permits you will need before making any applications
Get advice in writing about whether or not your proposed building, works or land use needs approval from us.
Get feedback on your draft proposals, concepts or plans, before you submit a formal planning permit application.
Check out some common scenarios and resources to help you understand what is needed before applying
Everything you need to know to start a planning permit application.
Stay up to date with your application's status in the planning applications portal.
Find out what you need to do to amend your permit before the public notification stage.
Review all Applications currently undergoing assessment.
Any person who believes they will be affected by a planning application can lodge an objection during advertising.
Find out what you need to do to amend your permit before the decision stage.
Only the Victorian Civil and Administrative Tribunal (VCAT) can review an application. After we have made a planning permit decision, we cannot undertake an internal review.
Landscape bonds are a condition of a planning permit. We ask for payment of bonds to ensure landscaping works is properly completed.
If you need more time for development or commencement of land use, you will need to ask for an extension to the planning permit.
An Agreement under Section 173 of the Planning and Environment Act (or Section 173 Agreement) is a legal agreement between us and the owners of a property that is registered on a property title.
If you would like to to amend approved plans or conditions of a Planning Permit, you can find out more information and submit your application here.
If you are developing land in Manningham, you may need to submit a Construction Management Plan (CMP) as required by a condition of your planning permit.
If we're holding a landscape bond as a condition of your Planning Permit, you will need to organise a final inspection of your completed development.
Follow these easy steps to change your planning application details:
