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699 Doncaster Road, Doncaster 3108 Call us (03) 9840 9333

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Pay
… Pay Find out how to make payment for the following services:   You can pay online using your credit card for any of the following notices or invoices: Pay your rates View the options available to pay your …

You can pay online using your credit card for any of the following notices or invoices:

  • Pay your rates

    View the options available to pay your valuations and rates notice, including how to pay by credit card or setup direct debit, and how to request a credit refund.

  • Pay or transfer landscape bond

    Landscape bonds are a condition of a planning permit. We ask for payment of bonds to ensure landscaping works is properly completed.

  • Pay a fine

    There are multiple options available to you to pay your infringement. These options are also outlined on your infringement notice.

  • Pet registration renewal

    Pay now by credit card

  • Application and permit invoice

    Pay now by credit card

  • Debtor account invoice

    Pay now by credit card

Can't find what you're looking for?

Contact us

 

Read more
Pay a fine
… There are multiple options available to you to pay your infringement. These options are also outlined on … and fines Parking, Roads and Footpaths Parking Pay Property and Development … Pay a fine …

There are multiple options available to you to pay your infringement. These options are also outlined on your infringement notice.

How to pay

Pay by credit card

Pay your infringement securely through our online payment portal using your credit card.

Prepare the following details:

  • infringement number
  • vehicle registration number (if a parking infringement)
  • credit card number and expiry date

Pay now

 

We only accept VISA and Mastercard credit cards

Pay by cash, cheque or EFTPOS

To pay by cash, cheque or EFTPOS, visit our customer service desk at the Civic Centre or post your cheque. We do not accept cash by post. 

Make the cheque or money order payable to 'Manningham Council' and cross 'Not Negotiable'. Include a copy of your notice and post with your cheque to: Manningham Council, PO Box 1, Doncaster, VIC 3108. 

Pay by BPAY

Pay your notice securely using BPAY through your bank, credit union or building society website.

The biller code and reference number is located on your infringement notice.

Pay by Post BillPay

Pay securely through Post BillPay in one of the following ways:

   Pay in person at any Australia Post office

Bring your notice with you. You can pay by cash, cheque, money order, EFTPOS or credit card

  Pay by phone 13 18 16

Quote the BillPay code and reference number located on the front of your notice.

   Pay using Post BillPay online

Use your credit card

Request an extension or a payment plan

If you are experiencing financial difficulty or hardship, or you hold a valid concession card, you may be eligible to apply for payment assistance.

Learn more

infringements and fines
Parking, Roads and Footpaths
Parking
Pay
Property and Development
Read more
Pay your rates
… View the options available to pay your valuations and rates notice, including how to pay by credit card or setup direct debit, and how to request … Property and Development … copy of rates notice … Pay your rates …

Need help understanding the charges on your rates notice?

  • Find out how rates are calculated
  • Learn how to read your rates notice

 

When will you receive your rates notice?

Your annual valuation and rates notice is issued in August each year. After that you'll receive an instalment notice prior to their due dates, except if you are signed up to Council approved direct debit.

 

Need another copy of your rates notice?

You can get a copy of your notice/statement for $16 per copy.

Request copies

You can access copies of your notices for no cost if you create an account and receive your notices by email. If you would like to switch to receiving your rates notice by email, find out how.

How to pay

Select the payment options below to find out how you can pay once you receive a notice.

Pay by direct debit

If you haven't already setup direct debit, you can choose to pay in instalments automatically through your bank account. You can choose between 4 instalments or 10 instalments. Select 'Setup direct debit' below to start the process.

We can only debit from a cheque or savings account, we are unable to accept credit card details.  

Pay in 4 instalments

  • 1st instalment: 30 September
  • 2nd instalment: 30 November
  • 3rd instalment: 28 February
  • 4th instalment: 31 May

Pay in 10 instalments

Pay on or before the 15th of each month (or next business day) starting on 15 September.

Setup direct debit

 

If you are experiencing financial hardship, you can request fortnightly payments.

Pay by credit card

Pay each notice securely through our online payment portal using your credit card.

Prepare the following details:

  • Your property ID - you can find this in the top right hand corner of your notice
  • Your Credit card number and expiry date

Pay now
 

We only accept VISA and Mastercard credit cards

Pay by BPAY

Pay each notice securely using BPAY through your bank, credit union or building society website.

The biller code and reference number is located on the front of your notice.

Pay by Post BillPay

Pay securely through Post BillPay in one of the following ways:

  Pay in person at any Australia Post office

Bring your notice with you. You can pay by cash, cheque, money order, EFTPOS or credit card

  Pay by phone 13 18 16

Quote the BillPay code and reference number located on the front of your notice.

  Pay using Post BillPay online

Use your credit card

  Pay by mail

Cut out the bottom portion of your notice and post it with your cheque or money order made out to Manningham City Council and addressed to PO Box 1, Doncaster VIC 3108.

Pay by cash, cheque or EFTPOS

To pay by cash, cheque or EFTPOS, visit our customer service desk at the Civic Centre or post your cheque. We do not accept cash by post. 

Make the cheque payable to 'Manningham Council' and cross 'Not Negotiable'. Detach payment slip on the notice and post with your cheque to: Manningham Council, PO Box 1, Doncaster, VIC 3108. 

Need more time to pay your rates notice?

If you are experiencing financial difficulty or hardship you may be eligible to apply for rates payment assistance.

Learn more

 

Do you hold a concession card?

If you hold a valid concession card, you may be eligible to apply for a rebate.

Learn more

 

Request a refund

If you have made an overpayment on your rates notice and they are in credit. The credit will remain on your account and be automatically applied to your future instalments. However, we can also refund that credit back to you.

Request refund

About Council
Rates and valuations
Property and Development
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Pay or transfer landscape bond
… bonds to ensure landscaping works is properly completed. Pay Property and Development … Pay or transfer landscape bond …

Suspension of Landscape Bond Payments

Please be advised that as of 2 March 2022, payment of Landscape Bonds is currently suspended. We are not currently accepting payment, and any applications currently awaiting the payment of a landscape bond will be processed without payment. This includes assessment of any plans submitted for endorsement.

 

What is a landscape bond?

A landscape bond is a condition of a planning permit. As part of an approved development, we ask for a payment of a bond to ensure that landscaping works are satisfactorily completed.

 

When would we ask for a bond payment?

Not all permits require the payment of a bond. If a permit has a condition requiring payment of a bond, payment must be made before we process any plans for endorsement.

Anyone can pay a landscape bond, though it is usually paid by the developer or property owner. The person, business or company who pays the bond will receive your money back once you have completed the development and landscaping satisfactorily.

 

How much does it cost?

Bonds are generally charged based on the number of dwellings in a development. Calculation rates may be different for major developments such as apartments and non-residential buildings.

Bonds required as part of permits issued after 1 July 2019 are also subject to a non-refundable administration fee.

View our full list of fees

 

How to pay

As of 2 March 2022, payment of Landscape Bonds is currently suspended. We are not currently accepting payment, and any applications currently awaiting the payment of a landscape bond will be processed without payment. This includes assessment of any plans submitted for endorsement.

 

If you need to update your details on a bond you have paid for

If there is a change of ownership of a property, you will need to update the details of who will receive the bond refund or the contact details of the bond owner.

To update bond details, download and complete a landscape bond transfer of details form below. 

When submitting a form make sure to include all of the following:

  • signatures of all parties involved in the transfer
  • supporting identification documents
  • contracts of sale if there has been a change of ownership.

Make sure to review the checklist on the form so you will know what information you will need to provide.

transfer_of_ownership_-_landscape_bond
transfer_of_ownership_-_landscape_bond
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Download
download

 

We cannot issue bond refunds as part of a transfer request

We will only refund a bond after satisfactory completion of landscaping works. If there is a transfer of property to a new owner, the parties will need to settle privately the transfer of funds for the bond.

 

Getting your bond back

If you want a refund of a landscape bond after the completion of a development, you can request a post-construction inspection.

You will get your bond refunded after the completion of 2 satisfactory inspections. The second inspection will take place 13 weeks after the first one to ensure you’ve maintained the landscaping.

You can request a refund of a bond after the expiry of the permit. We will only give you a refund in a situation where we can’t extend a permit. This is generally 6 months after the expiry date.

Contact us to request a release of a bond for an expired permit.

Pay
Property and Development
Read more
Urinetown
… the use of private toilets. The citizenry must use public, pay-for-use amenities owned and operated by the corrupt and … expensive, draining and dangerous. Anyone who refuses to pay to pee is immediately and without question hauled off to …

A terrible water shortage has crippled the Gotham-like town that serves as the setting for Urinetown.

In a mad attempt to regulate water consumption, the government has outlawed the use of private toilets. The citizenry must use public, pay-for-use amenities owned and operated by the corrupt and iron-fisted Caldwell B. Cladwell. The privilege to pee is expensive, draining and dangerous. Anyone who refuses to pay to pee is immediately and without question hauled off to Urinetown.

What is Urinetown? Nobody knows, for those who are sent there are never heard from again. But it's really a love story and there's a revolution all before the end of Act I. Will the revolution succeed? Can true love be found in Urinetown? All these questions and more are answered in Urinetown.

Auslan interpreted performance: Friday 8 September, 8.00pm to 10.00pm.

Presented by Phoenix Theatre Company.

Supported by Manningham's Community Grant Program.

Arts Manningham
Doncaster Playhouse
Whats On
Read more
Rates and valuations
… rates and valuations. Find out what your rates help pay for Learn more Pay your rates View the options available to pay your valuations and rates notice, including how to pay by …

View the available options below to learn more about your property's rates and valuations.

Find out what your rates help pay for
Learn more
  • Pay your rates

    View the options available to pay your valuations and rates notice, including how to pay by credit card or setup direct debit, and how to request a credit refund.

  • How to read your valuation and rates notice

    View a breakdown of an example valuations and rates notice to learn what each section means.

  • How rates are calculated

    Learn about how we calculate your general rates and what other charges are included on your valuation and rates notice.

  • Property valuation

    Find out how your property is valued and how to submit an objection if you believe the valuation is incorrect.

  • Update your rates details

    Find out how to update your contact details or manage your direct debit details. 

  • Apply for rates payment assistance

    If you’re experiencing financial difficulties, you might be able to get help with your rates payments if you're eligible.

  • Apply for a rates concession rebate

    If you hold a valid concession, you may be eligible for a rebate.

  • Receive your rates notice via email

    Register to have your rates notice delivered directly to your email through eNotices.

  • Request a certificate of ownership

    Get official confirmation that you own a property.

  • Request ownership details

    View options to find out who owns a neighbouring property.

  • Apply for a land information certificate

    If you’re selling property, you’ll need to apply for a land information certificate. This helps with settlement of sale.

Woman reading letter at desk

Find out how your rates are calculated

Get familiar with the formula used to calculate your general rates, other charges and when rates are increased

Learn more
About Council
Property and Development
Read more
Apply for a payment plan or extension of time for a fine
… Find out if you're eligible to receive assistance to pay your fine. Tags infringements and fines Apply Parking, …

Apply for a payment plan

If you are you experiencing financial difficulties or anticipate that you'll not be able to pay your fine by the due date, you may be eligible to apply for a payment plan. 

To be eligible, you must be the holder of a valid concession card:

  • a Commonwealth Government (Centrelink) Pensioner Concession Card;
  • a Department of Veterans’ Affairs Pensioner Concession Card or Gold Card; or
  • a Centrelink Health Care Card (all types including non-means tested)

For parking infringements, the registered owner of the car or the nominated driver must hold the valid concession card. 

You may apply to the Director, Fines Victoria for a payment arrangement should you have multiple fines across different enforcement agencies.

How to apply

To apply for a payment plan or extension, email manningham@manningham.vic.gov.au with the following information:

  • your contact details (including residential address)
  • specify if you are seeking a payment plan
  • a copy of your infringement notice
  • a copy of your concession card and
  • a reason for your application.

Otherwise, you can pay your infringement in full now.

 

Apply for an extension of time

You can request in writing an extension of time to pay may be granted at our discretion.

How to apply

To apply for a payment plan or extension, email us manningham@manningham.vic.gov.au with the following information:

  • your contact details (including residential address)
  • specify if you are seeking an extension
  • a copy of your infringement notice
  • a reason for your application.

Otherwise, you can pay your infringement in full now.

infringements and fines
Apply
Parking, Roads and Footpaths
Property and Development
Read more
Submit and pay your parking permit applications online
… Submit and pay your parking permit applications online We are continuing … if required, make a payment. On this page About Council Pay Parking, Roads and Footpaths … Submit and pay your parking permit applications online …
Article Content

We are continuing to provide more online services for your convenience. 

If you need to apply for a parking permit, simply visit our website. to submit your application and, if required, make a payment. 

You no longer need to submit your application in person or by mail, instead you can apply online for:

  • residential parking permits
  • accessible parking permits
  • trader (commercial) parking permits 
  • tradesperson parking permits
  • carer parking permits
  • Aquarena parking permits

For more information, to submit an application and pay if required and to access the online service, visit
manningham.vic.gov.au/parking-permits 

About Council
Pay
Parking, Roads and Footpaths
Read more
Infringements and fines
… that shows something unexpected has occurred. Pay a fine There are multiple options available to you to pay your infringement. These options are also outlined on … fine Find out if you're eligible to receive assistance to pay your fine. Nominate another person for a parking …

An infringement, also known as either a fine or a penalty notice, is issued when a law or regulation is broken to help protect the rights, amenity and well-being of the Manningham community.
 

What happens if you receive an infringement notice?

Find a list of options available to you if you have received a penalty notice.

  • Apply for an infringement review

    We may consider withdrawing a fine or penalty notice but we require supporting documentation that shows something unexpected has occurred.

  • Pay a fine

    There are multiple options available to you to pay your infringement. These options are also outlined on your infringement notice.

  • Apply for a payment plan or extension of time for a fine

    Find out if you're eligible to receive assistance to pay your fine.

  • Nominate another person for a parking infringement

    If you weren't the driver and got a parking infringement notice complete a nomination statement form to have the fine reissued to the correct person.

  • Contest an infringement in Court

    You may choose to have your infringement matter heard in a Court.

local law

Guiding legislations (LGA and our Local Law)

View information on Manningham’s Community Local Law (2023), a local law made under Part 5 of the Local Government Act (1989 ) and section 42 of the Domestic Animals Act 1994, that further describes infringements and fines.

Learn more
Aerial photograph over Doncaster with apartments and shopping centre

What types of infringements are issued?

We issue infringements that relate to:

  • parking breaches
  • animal management
  • health and wellbeing
  • food safety
  • environment
  • signage
  • planning
  • asset protection.
Businesses
Parking, Roads and Footpaths
Pets registrations
Property and Development
Waste and Recycling
Read more
Clue on Stage - Preview performance
… out who did it! Call 0407 276 973 to reserve your seat. Pay at the door. Doncaster Playhouse Doncaster Playhouse …

The game is a foot at Doncaster Playhouse as you are taken to the 1950’s McCarthyism, blackmail and murder!

Playhouse Players invite you to their preview performance of Clue on Stage.

Clue, set in New England USA, where six strangers are invited to dine at a mysterious manor. But when their blackmailing host turns up dead, Miss Scarlet, Mrs. White, Mrs. Peacock, Professor Plum, Colonel Mustard and Mr. Green all join with Wadsworth the butler and Yvette, the maid to figure out who did it!

Call 0407 276 973 to reserve your seat. Pay at the door.

Doncaster Playhouse
Whats On
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A Symphony of Dichotomies
… are meditative and inquisitive, asking us to marvel at and pay closer attention to our lived environment. Installation …

Tasmina K Majles is a Bangladeshi born visual artist based in Melbourne. In 2019, she earned a Master of Creative Arts from Deakin University, Australia.

Her practice explores the presence of duality in nature and the interconnectedness of all things in the universe.

Nature is the core inspiration to A Symphony of Dichotomies; forms, shapes, and elements of nature, in particular, birds are depicted as a metaphor to reflect the coexistence of inner and external worlds, freedom of soul, infinitude and self-reflection, to create immersive watercolour and ink paintings; alongside the site-specific installation. The works are meditative and inquisitive, asking us to marvel at and pay closer attention to our lived environment.

Installation View, Manningham Art Gallery, February 2022. Photo by Tasmina Majles. 

Past Exhibitions
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Garden Waste Disposal Days
… trailer high sides (up to 3.65m 3 )   + $90   How to pay You can only pay by EFT on the day.   How to book Due to high demand of …

To help you remove garden waste to prepare for bushfire season, you can drop off either one car boot, station wagon, ute or a 6‘x4’ level trailer load of garden waste on certain dates throughout the year.

 

Who can use this service?

You need to live in a Bushfire Prone Area to use this service. We will ask you to show proof of residency (either a driver's licence or rates notice) at the check-in point on the day. If someone else drops off the garden waste for you, make sure you provide them with your proof. 

 

Not sure if you live in a Bushfire Prone Area?

View our Bushfire Prone Area map to check or contact us.

Bushfire Prone Area
Bushfire Prone Area
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If you are not eligible for this service or have excess garden waste to dispose, you can:

  • order an additional garden waste bin for spring
  • book a bundled branches collection
  • take it to a local transfer station.

Need help? Contact us

 

What items can and cannot be dropped off?

Yes, we accept:

✔ Branches
✔ Tree prunings
✔ Logs (maximum 250mm diameter)
✔ Large garden cuttings

No, we don't accept:

✖ Soil
✖ Grass clippings
✖ Building material, bricks, steel or concrete
✖ Plastic bags
✖ Ivy, rose bushes or thorny material
✖ Bamboo leaves and stems
✖ Palm trees or branches
✖ Fence palings

 

 

How much can you drop off?

You can drop off either one car boot, station wagon, ute or a 6’x4’ level trailer load of garden waste for free. There is a charge for any extra garden waste – see costs below.
 

Garden waste load type

Example

Cost

Car boot

 

 FREE

Station wagon or ute

 

 FREE

Single trailer level – 6’x4’

 

 FREE

Single trailer heaped – 6’x4’ (up to 1.1m3)

 

+ $30

Single trailer high sides – 6’x4’ (up to 2m3)

 

+ $50

Tandem trailer level (up to 1.25m3)

 

+ $30

Tandem trailer heaped (up to 2m3)

 

+ $50

Tandem trailer high sides (up to 3.65m3)

 

+ $90

 

How to pay

You can only pay by EFT on the day.

 

How to book

Due to high demand of this service, you can only book one timeslot per household each month. Bookings are essential.

 

Choose a date from the list below, select your preferred 30 minute timeslot and click ‘Register’ to finalise your booking. We will continue adding timeslots for future months throughout the year - so keep checking back for more options.

 

 

 

Disposal days will not proceed on a Total Fire Ban day or a day of Extreme or above Fire Danger Rating.

Waste and Recycling
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Power 2 Pedal Program
… November. Cost: $90 or participants can use NDIS plans to pay for the program. Level 1 (Beginners) - 4.30pm to 5.15pm …

Power 2 Pedal is a fun and welcoming program, delivered in a safe environment where kids and teens with autism will learn and develop their bike riding skills.

This program will also support people to build their skills and confidence to be able to include bike riding in their everyday life, for example riding to school.

When:
Every Monday from 9 October to 13 November.

Cost:
$90 or participants can use NDIS plans to pay for the program.


Level 1 (Beginners) - 4.30pm to 5.15pm
This level is designed for those who are new to bike riding or those who have been riding with training wheels. Focus areas will be balancing, pedalling, steering and braking.

Level 2 (Intermediate) - 5.30pm to 6:15pm
This level is designed for those who are confident riding but need to refine their skills. Focus areas may be controlling/turning, braking, scanning, gear changing and hazard awareness. Participants will also get the opportunity to learn new BMX skills and ride on the BMX track.


All participants must have someone with them at the program to support their development one to one.

Support staff are not organised through this program. If participant support is required, please organise this through a disability service provider (such as Leisure Networks 5222 3911).
 

Please note: places are limited in this program and registration is required. For more information read the flyer below.

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Preventing elder abuse
… or other physical injuries not have the ability to pay their bills and expenses. Elder abuse often occurs within …

Everyone has the right to live their lives free from abuse.

There’s a number of things we can all do to prevent elder abuse from getting out of hand such as:

  • respecting older people and call out ageism
  • listen to older people and their care partner
  • check in with vulnerable older people

Elder abuse is hard to picture, but happens every day. What starts out small doesn't always stay that way.

What is elder abuse?

Actions causing harm to an older person from someone they know or trust is elder abuse. It can include:

  • taking their money or possessions
  • not providing necessary care
  • making threats or stopping an older person’s from contacting others socially
  • physical or sexual abuse.

Anyone experiencing elder abuse may:

  • act fearfully or withdraw
  • show signs of stress, anxiety or depression
  • show signs of bruising or other physical injuries
  • not have the ability to pay their bills and expenses.

Elder abuse often occurs within close relationships and is a form of family violence. It’s unacceptable and we need to call it out.

How we can stop elder abuse

There’s several actions we can take to stop elder abuse and includes:

  • staying connected in the community
  • seeking independent advice
  • developing a support network of trusted friends and professionals
  • seeking help.

If you or anyone you know is experiencing elder abuse, don’t be afraid to ask for help.

Learn more about how we’re tackling ageism in Manningham.

Getting help and assistance

OPERA: Older People, Equity, Respect and Ageing

The OPERA project is a partnership between Eastern Community Legal Centre and Swinburne University. The project engages with older people about their experiences of ageing and age discrimination in the community.

The aim of the project is to ensure that older people feel valued and respected. It’s also about challenging some of the harmful beliefs and attitudes that can lead to age discrimination.

Every individual has the right to feel safe, respected and valued.

Learn more about the OPERA Project.

More helpful resources

  • Seniors Rights Victoria
    Phone: 1300 368 821
    Website: seniorsrights.org.au/
  • Eastern Community Legal Centre
    Phone: 9762 6235
    Website: eclc.org.au/contact-us/
  • Relationships Australia Victoria
    Phone: 9261 8700
    Website: rav.org.au

 

Seniors
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The planning permit process
… permit decision, we cannot undertake an internal review. Pay or transfer landscape bond Landscape bonds are a …

Here is a summary of the planning permit process.

1. Before you apply

  • When do you need a permit for property and development

    New to planning? Get a general understanding of what permits you will need before making any applications

  • Request a planning property enquiry

    Get advice in writing about whether or not your proposed building, works or land use needs approval from us.

  • Request pre-application advice

    Get feedback on your draft proposals, concepts or plans, before you submit a formal planning permit application.

  • Guides and maps

    Check out some common scenarios and resources to help you understand what is needed before applying

Wood frame of house

2. Apply for the permit

Everything you need to know to start a planning permit application.

Learn more

3. After we receive your application

  • Track your planning application

    Stay up to date with your application's status in the planning applications portal.

  • Request further information

    Find out what you need to do if you have received an RFI letter from us

  • Apply for a section 50 amendment

    Find out what you need to do to amend your permit before the public notification stage.

4. Public notification of your application

  • View planning applications being advertised

    Review all Applications currently undergoing assessment.

  • Object to a planning permit application

    Any person who believes they will be affected by a planning application can lodge an objection during advertising.

  • Apply for a section 57a Amendment

    Find out what you need to do to amend your permit before the decision stage.

5. We notify you of our decision once permit issued

  • Review of a planning decision at VCAT

    Only the Victorian Civil and Administrative Tribunal (VCAT) can review an application. After we have made a planning permit decision, we cannot undertake an internal review.

  • Pay or transfer landscape bond

    Landscape bonds are a condition of a planning permit. We ask for payment of bonds to ensure landscaping works is properly completed.

  • Get an extension of time for your planning permit

    If you need more time for development or commencement of land use, you will need to ask for an extension to the planning permit.

  • Request a section 173 agreement

    An Agreement under Section 173 of the Planning and Environment Act (or Section 173 Agreement) is a legal agreement between us and the owners of a property that is registered on a property title.

  • Amend a Planning Permit

    If you would like to to amend approved plans or conditions of a Planning Permit, you can find out more information and submit your application here.

  • Submit a construction management plan

    If you are developing land in Manningham, you may need to submit a Construction Management Plan (CMP) as required by a condition of your planning permit.

6. Once your development is completed

  • Apply for a final landscape inspection or bond refund

    If we're holding a landscape bond as a condition of your Planning Permit, you will need to organise a final inspection of your completed development.

Change your contact details or withdraw your application

Follow these easy steps to change your planning application details:

  1. Search for your planning application on the planning applications portal.
  2. Select change applicant details or withdraw your application.

Related links

  • Manningham Planning Scheme
  • VicSmart Applications
  • Victorian Civil and Administrative Tribunal (VCAT)
Property and Development
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Support for small businesses and community groups affected by COVID-19
… may be eligible for a utility relief grant to help pay an overdue mains electricity, gas or water bill. The … or very limited savings, income or community support to pay for food, medicine and bills during the coronavirus …

Our community is feeling the impact of coronavirus (COVID-19) and its effects on many aspects of our daily lives. We are acutely aware of the effect the rapidly changing COVID-19 situation is having on our community and that these impacts will continue to evolve.

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Be Kind Manningham

In these unprecedented and challenging times, one thing we can do is band together as a community and show a little kindness to ourselves and to each other.

Let us introduce you to Be Kind Manningham, an initiative to encourage everyone in our community to continue to be kind to others, be kind to those most in need at this time, and be kind to yourself.

 

We're in this together
community

Community Activation and Social Isolation initiative

The Community Activation and Social Isolation (CASI) initiative helps people build social connections and support networks in their local communities during COVID-19. Manningham Council is managing this program for our community and partnering with community organisations to provide on-the-ground support.

Learn more
helping in community

Apply for financial hardship

We are acutely aware of the Coronavirus (COVID-19) situation and the impact this may have on your ability to make payment for your council rates at this time.

If you are experiencing genuine financial hardship as a result of COVID-19 you can apply for a special payment arrangement with us.

Learn more
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Apply for the utility relief grant scheme

Residents in the Manningham community experiencing temporary financial hardship may be eligible for a utility relief grant to help pay an overdue mains electricity, gas or water bill. The grant is up to $650 on each utility type in a two-year period. 

Visit DHHS website
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Emergency relief for temporary visa holders

Australian Red Cross is providing a small one-off emergency relief payment to people who are on temporary visas, who have no way to support themselves and have urgent needs.

Visit Red Cross COVID Relief
Hands in

Our COVID-19 Community Relief Package

Our package of relief measures includes support for local businesses affected by COVID-19. This includes:

  • 25% discount on the next round of annual registration fees for food and health premises
  • subsidised business development programs that will provide additional support to local businesses in the short and medium term
Learn more
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Our business support program

Our Business team have developed a number of programs to support our local business community.

Upcoming programs will include:

  • Business advisory services and mentoring for heavily affected businesses
  • One-on-one technical support and transition for businesses
  • Marketing support and business planning
  • Activation support post lockdown
  • Adaptation to the new business environment
Discover our program

Doncare

Doncare delivers a wide range of support services and programs to help families, the aged, youth and disadvantaged within our community. Their main services include:

  • Information and emergency relief
  • Counselling
  • Family services
  • Family violence prevention and recovery
  • Social support for seniors

If you are in need of support during this time, please contact Doncare on 9856 1500 or doncare@doncare.org.au

 

State Government and Federal Government support

The State Government and Federal Government have a range of support packages available to individuals during this time.

  • The State Government has support for Victorians self-isolating with no access to food and essential supplies
  • The Federal Government has support available to those affected by coronavirus (COVID-19) via Services Australia

The Victorian Government also has a support package for Victorian workers impacted by COVID-19.

NDIS participants and providers can access support and resources via the NDIS website. 

 

Department of Health and Office of Youth

  • Family Recovery Fund Culturally and linguistically diverse individuals and families in Victoria who have been significantly impacted by COVID can access case management support (with a focus on mental health recovery, education, training and employment) through the Family Recovery Program. Information regarding this program is available in 13 community languages. If you would like more info, contact frp@cohealth.org.au
  • Extreme Hardship Support Program The Extreme Hardship Support Program (EHSP) provides emergency financial assistance to people on temporary and provisional visas and undocumented migrants who are not eligible for Commonwealth Government income support. It assists people with zero or very limited savings, income or community support to pay for food, medicine and bills during the coronavirus pandemic. EHSP is a Victorian Government program delivered by Red Cross and the Brotherhood of St Laurence

old lady receiving vaccine

Additional Resources

Additional support is available during this time, you can access the following resources

Looking after your mental health

  • Visit the Australian Government's Head to Health website
  • Visit the Beyond Blue website
  • Visit the Council of Intellectual Disability website (for mental health resources in easy English)
  • Visit Be kind to /node/4964yourself

Family and Domestic violence support

  • Call 1800 RESPECT (24 hours / 7 days a week)
  • safe steps Family Violence Response Centre 1800 015 188
  • If you are in immediate danger please call 000
  • How to speak to kids about COVID-19 vaccines
  • COVID-19 vaccine information for teens and parents/guardians

Crisis support and suicide prevention 

  • Visit the Lifeline website
  • Phone: 13 11 14 (24 hours / 7 days)
  • Text: 0477 13 11 14 (6.00pm to midnight, AEDT)
  • Chat online (7.00pm to midnight)

Support for the LGBTQIA+ community

  • Visit Thorne Harbour Health
  • Visit our Support for LGBTQIA+ communities

Contact our Business team

As we continue to feel the effects of COVID-19 within our community, Manningham Business is here to support your business through this time.

We want to hear your experiences and we’re keen to help and advocate on your behalf wherever possible. Leave us your details and a member of the Manningham Business team will get back to you.

Business Victoria has a hotline to help businesses with COVID-19 questions: 13 22 15.

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Council Enforcing Smoking Bans
… smoking areas. On this page Westfield Doncaster Complaints Pay … Council Enforcing Smoking Bans …
Article Content

Manningham Council is reminding residents who smoke to make sure they are aware of their surroundings and not to light up in prohibited smoking areas.

A man recently faced Ringwood Magistrates’ Court on a number of charges; including smoking in an enclosed workplace at Westfield Doncaster, failing to state his name and address to Manningham Council’s Local Laws Officers, and littering.

The man pleaded guilty and was placed on a 12 month good behaviour bond and ordered to pay nearly $800 to the Magistrates’ Court.

It is a timely reminder to smokers to ensure they only smoke in designated smoking areas or they risk an on-the-spot fine of $148.

Manningham Council is committed to promoting the health and wellbeing of the community and regularly patrols prohibited smoking areas.

Prohibited smoking areas include; skate parks, public swimming pools, shopping centre car parks, loading docks and any area of the workplace that is significantly enclosed.

Westfield Doncaster
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Manningham Litter Bugs Asked to Clean Up Their Act
…   On this page Parks, Reserves and Playgrounds Feedback Pay … Manningham Litter Bugs Asked to Clean Up Their Act …
Article Content

Manningham Council has recently noticed a spike in the number of residents and businesses misusing street litter bins in the municipality.

This has resulted in the unsightly overflow of bins, and litter to spill onto streets and nearby properties.

Street litter bins are only provided for the disposal of small items, such as drink containers, food packaging and cigarette butts.

Under the Environment Protection Act, it is an offence to dump household or commercial waste into or next to a street litter bin.

Anyone caught dumping waste illegally at a street litter bin may receive an on the spot fine of $295.

Manningham Council understands from time to time residents will have excess litter from a house party or special event. In these cases, residents are asked to dispose of their excess waste at either the Banyule Waste Recovery Centre or the Whitehorse Recycling and Waste Transfer Centre for a one off charge; however excess recyclables can be disposed of for free.

If excess rubbish is being generated on a regular basis, residents and businesses can upgrade their bin options by calling Council’s Waste Management Officers on 9846 0579. 

Residents who witness anyone dumping waste illegally or littering, are asked to record the location, date, time and other important details (e.g. car registration) and report it to the Manningham Litter Watch hotline 1800 NO LITTER (1800 665 488).

 

Parks, Reserves and Playgrounds
Feedback
Pay
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Introducing award-winning digital service for planning permits
… residents and customers, enabling them to lodge, view and pay for planning permits online. On this page About Council …
Article Content

Manningham Council is now providing a self-service option for its residents and customers, enabling them to lodge, view and pay for planning permits online.

Individuals and businesses that need to lodge a planning permit can now submit their application, view its status and make a payment through the Manningham Council website.

People no longer need to mail documents, or visit Council’s customer service counter in person. Instead, they can log on to the website at a time that suits them.

Last month, the system was recognised with the overall award for ‘Best Customer Experience Achievement of the Year’ at the 2018 Municipal Association of Victoria Technology Awards.

Manningham Council CEO Warwick Winn said Council is committed to being a contemporary, connected and customer focussed organisation.

“We are focussed on providing real time interaction and more choices around how our customers can connect with us to meet our community’s needs now and into the future,” Mr Winn said.

Manningham Council Director of Shared Services Philip Lee agreed, adding that improved digital capabilities is one way Council is working towards enhancing customer experience.

“We are aware of the changing needs and expectations of our residents and customers, and recognise there is an opportunity to provide more options in their dealings with Council,” he said.

To lodge, view or make a payment for a permit application, visit manningham.vic.gov.au/application-process.

To find out more about planning permit applications that have been submitted to Council, visit the Planning Register at manningham.vic.gov.au/planning-register.

About Council
Property and Development
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New Planning Fees from 13 October
… Victoria on 13 October 2016. On this page About Council Pay Property and Development … New Planning Fees from 13 …
Article Content

The State Government has introduced new planning and subdivision fee regulations that will come into operation across Victoria on 13 October 2016.

The new regulations set the fees that can be charged by local councils for the services provided under the Planning and Environment Act 1987 and Subdivision Act 1988 to an appropriate level of cost recovery.

For more information on the new fees, visit the Department of Environment, Water, Land and Planning website.

The new fees will apply to new applications made on or after 13 October 2016.

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Manningham Civic Centre

699 Doncaster Road
Doncaster Victoria
Australia 3108

  Contact us

(03) 9840 9333

Interpreter (03) 9840 9355

manningham@manningham.vic.gov.au

© Manningham City Council

aboriginal flag Torres Strait flag

Manningham Council acknowledges the Wurundjeri Woi-wurrung people as the Traditional Owners of the land and waterways now known as Manningham. Council pays respect to Elders past, present and emerging, and values the ongoing contribution to enrich and appreciate the cultural heritage of Manningham. Council acknowledges and respects Australia’s First Peoples as Traditional Owners of lands and waterways across Country, and encourages reconciliation between all.

Manningham Council also values the contribution made to Manningham over the years by people of diverse backgrounds and cultures.

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699 Doncaster Road, Doncaster 3108 Call us (03) 9840 9333