COVID-19 update: contacting us during this time

Following the further restrictions on non-essential services and the Premier’s advice to stay at home if you can, we’re supporting our community to stay home and stay safe.

Our customer service centres will be closed to visitors from 12noon on Friday 27 March until further notice.

We’re still here to help, you can make a request online or contact us via phone or email. For any services you may have previously visited us in person for, please call us 9840 9333 so that we can assist you. 

You can talk to us in a way that you prefer. We try to make it easy and respond or resolve your query as quickly as possible.