COVID-19 update

Our customer service centre at the Manningham Civic Centre is open. Our team is available on site during business hours, Monday to Friday from 8.00am to 5.00pm.

We are operating in a COVIDSafe environment. When you visit us please remember to:

  • wear a mask
  • check-in using the QR Code
  • use hand sanitiser upon entry
  • maintain 1.5m between others
  • sneeze or cough into your elbow
  • get tested and stay home if you have the slightest of symptoms.

We’re here to help. You can also contact us via phone, email, or by live chat.

Phone: 9840 9333 Monday to Friday 8.00am to 5.00pm


You can talk to us in a way that you prefer. We try to make it easy and respond or resolve your query as quickly as possible.

Was this helpful?
Thank you for your feedback.

Why wasn't this information helpful?

  • Not enough information
  • Too much information
  • Confusing
  • I couldn't find what I was looking for
  • Incorrect
  • Other
Limit to 250 characters.