COVID-19 update

Following the introduction of coronavirus (COVID-19) government stage 4 restrictions our customer service centres are closed to visitors until further notice.

We’re still here to help, you can contact us via phone seven days a week on 9840 9333, email or make a request online.

For any services you may have previously visited us in person for, please call us on 9840 9333 so that we can assist you.

If you are experiencing genuine financial hardship as a result of COVID-19 you can apply for a special payment arrangement for your council rates.

You can talk to us in a way that you prefer. We try to make it easy and respond or resolve your query as quickly as possible.