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Give us feedback online

Read the information below before you give us feedback.

Give us feedback

Your feedback provides us a valuable opportunity to review our policies, practices and the way we deliver our services, and to make changes where necessary.

What can you provide feedback on?

We offer over 100 services to our community. We welcome feedback on:

  • your experiences
  • our processes
  • our decisions
  • our services
  • our staff.

Your feedback, whether positive or negative, helps us to monitor and improve our services for the benefit of all of our customers.

How to provide feedback

  1. Prepare the following information before you give us feedback
    • Your contact details if you'd like an update. Or, you can remain anonymous.
    • Other details that will assist us with your specific feedback.
  2. Give us feedback

    You can give us feedback online, in person or over the phone.

Give us feedback online

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Give us feedback or make a suggestion
Maximum 3 files.
10 MB limit.
Allowed types: gif, jpg, jpeg, png, tif, pict, txt, pdf, doc, docx, ppt, pptx, xls, xlsx, avi, mov, mp3, mp4, wav, dmg, zip.

What happens next?

After you send us your feedback, we will send you an acknowledgement within two business days.

On this page

    Downloads

    • Councillor Code of Conduct 2021-2024 - Council adopted 23 February 2021
      Councillor Code of Conduct 2021-2024 - Council adopted 23 February 2021
      1.48 MB
      Download
      Download
    • Complaints Policy
      Complaints Policy
      189.9 KB
      Download
      download
    • Information Privacy Policy
      Information Privacy Policy
      702.5 KB
      Download
      download