Who can apply?
If you are experiencing financial difficulties or anticipate that you won't be able to pay your rates by the due date, you might be able to receive rates payment assistance.
Apply for a payment arrangement with us
You can apply to make a payment arrangement if you’re experiencing difficulties preventing you from paying your rates by the due date. This will allow you to pay on a weekly or fortnightly basis. Interest will still accrue.
How to apply
To apply online, select 'Apply now'.
Apply for financial hardship relief
You can make a payment arrangement or defer payments if you’re experiencing genuine financial difficulties. You can apply if the property is:
- your main place of residence
- your own business that you operate from the property.
If we approve your application, we may place a hold on interest if you’ve entered into a payment arrangement.
We assess applications for financial hardship in line with our rate debtor management policy.
How to apply
To apply online, select 'Apply now'.