Book a bundled branches collection

Book your collection online

Read the information below before you book.

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Who can book a bundled branches collection?

If you have a residential bin collection service with us, you can choose to have up to two bundled branches or hard rubbish collections (or a combination of each) per calendar year. You can book:

  • A standard collection
    2m3 which is a pile of 2m x 1m x 1m
  • Or use both collections at once
    4m3 which is a pile of 4m x 1m x 1m

What items can and cannot be collected?

The bundled branches collections are dedicated for branches that cannot fit into your garden bin.

Yes we collect:

  • Pruning materials and tree branches that are less than 75mm in diameter and 1.5m in length (must be securely tied with cotton string or twine in bundles, up to 300mm diameter)
  • Single tree limbs/logs that are between 75mm and 200mm in diameter and 1.5m in length (must be free of branches and leaves and neatly stacked)
  • Tree roots that can be lifted by one person

No we don't collect:

  • No untied bundled branches or branches exceeding 1.5 metres in length or 75mm in diameter
  • No tree roots that cannot be lifted by one person
  • No large logs, stumps or timber
  • No soil, earth, bricks, rubble, building materials or fencing
  • No leaves, grass, weeds, ivy, rose bushes, thorny plants, bamboo and palm trees or branches
  • No bundles tied with wire, plastic string or ties, stocking or other non-organic material
  • No garden waste in plastic bags, polystyrene boxes or wheelie bins
  • No food waste


How to prepare items for collection

  1. Check what items can and cannot be collected

    View items (listed above)

  2. Make a booking before your place items on nature strip

    Book before 5.00pm each Wednesday to have items collected the following week (except during the Christmas and New Year period).

  3. After your booking is confirmed, place your items on the nature strip.

    Place your items no earlier than the Sunday before the week of your collection. 

How to book

You can book online using the 'Book now' button or contact us.

Book now

How to cancel a booked collection

To cancel your bundled branches booking, contact us by 5.00pm on the Friday before the week of collection.