We understand that the current lockdown is difficult for everyone. Your safety is our top priority and we hope to be able to resume Council services as soon as we can.
While our customer service centre is currently closed to visitors, there’s still many ways you can contact us. We are here to help you.
- Call us on (03) 9840 9333, Monday to Friday 8.00am to 5.00pm
- Email us
- Live chat via our website
- Report an issue or make a request online
- Contact our Councillors.
The Victorian Government has extended the circuit breaker lockdown until 11:59pm Thursday 10 June. There are still only five reasons to leave home: shopping for food and supplies, authorised work and study, care and caregiving, exercise, and getting vaccinated. In addition, mandatory mask wearing both inside and outside remains.
From Thursday 3 June at 11.59pm, you will be able to travel 10kms for exercise and shopping. A number of outdoor jobs will be added to the authorised list – things like landscaping, painting, installing solar panels, or letterboxing. And our Year 11 and 12 students will return to face-to-face learning, along with students who are doing a Unit 3/4 VCE or VCAL subject.
You can also leave home to visit your intimate partner, single social bubble buddy, or in an emergency- including family violence.
If you are at risk of family violence and need assistance, call Safe Steps on 1800 015 188 or email for help 24 hours a day, 7 days a week.
To keep up-to-date on the latest COVID-19 information visit the Victorian Government Coronavirus website. If you're experiencing any symptoms, no matter how minor, get tested at your nearest testing location.