Customer Service Phone Survey

14 Jun 2023
Well Governed Council

From Wednesday 14 June to Friday 7 July, customers who have lodged requests with Council over the last six months may receive a call from an independent market research agency, Zing Insights. 

We have commissioned Zing Insights to conduct a survey and identify potential areas of improvements to better meet our customers and community needs. Similar surveys were undertaken in 2019 and 2017.

We appreciate you taking the time to assist us with your valuable feedback.

Please be assured that your details and individual responses are confidential.

Any questions please contact us by phone 03 9840 9333 or email