Hard rubbish (waste) collections

Hard rubbish (waste) collections provide you with the opportunity to dispose of unwanted household items that cannot be placed into your garbage bin or recycle bin. Our hard rubbish collection is only available to households that use our bin collection service.

Prepare for a hard rubbish (waste) collection:

Each year, you can choose to have either:

• two household hard rubbish (waste) collections, or
• two household bundled garden waste (branches) collections, or
• a combination of one hard rubbish (waste) collection and one bundled garden waste (branches) collection.

When you are preparing to book your hard rubbish (waste) collection, please remember: 

• to check that your items can be collected
• bookings must be made before you place items on the nature strip
• to place your items on the nature strip on the day advised when you place your booking
• each collection must not exceed two cubic metres (2 x 1 x 1 metres)
• items must be able to be lifted by two people
• dismantled furniture, joinery or cabinetry will not be accepted
• bookings close at 5.00 pm each Wednesday for the following week’s collection (except during the Christmas and New Year period)
• cancellations must be received by Friday 5.00pm.
• to place your items on the nature strip on the day specified when you place your booking

Book a hard rubbish collection

Book online using the Book a hard rubbish collection form or contact us on 9840 9333. Any bookings made online will receive a confirmation within 1 business day.

Items that can be collected

Hot water service	Small tools and car parts	White goods including fridges (doors removed),  washing machines and freezers
Furniture	TV's, VCR's, electrical equipment and stereo	Empty pain tins with lids removed
Car tyres (limit of four)	Mattresses	Carpet (max two rolls) rolled and tied, no longer than 1.5 metres long

Please note that any glass items, such as shower screens, glass top tables or windows, must be securely wrapped and marked as glass.

Items that can't be collected

No hazardous material	No household garbage, food waste or recyclables	No leaves, grass, weeds, dirt or stones
No building rubble or construction material	No chemicals or liquids (including paint or oil)	No car springs, 4WD or truck tyres
No batteries (of any kind)	No large logs, stumps or timber off cuts	No gas bottles
No dismantled furniture, joinery or cabinetry	No more than two rolls of carpet	No pallets (wood or plastic)