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Am I able to book a hard rubbish waste collection? 

If you have a residential bin collection service with us, you can choose to have up to two hard rubbish or bundled garden waste collections (or a combination of each) per calendar year.

You can book:

  • A standard collection
    2m3 which is a pile of 2m x 1m x 1m
  • Or use both collections at once
    4m3 which is a pile of 4m x 1m x 1m

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How to prepare items for collection

1. Check what items can and cannot be collected.
2. Make a booking before you place items on nature strip
3. Place your items on the nature strip on the Sunday prior to the week of collection.

A reminder about waste placement during COVID-19

When you place your hard waste or bundled garden waste out for collection, please make sure it is not obstructed by parked cars.

Allow at least 3 metres between parked cars and your items. This will assist us to undertake your collection and protect the health and safety of our drivers and our community.

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What items can and cannot be collected:

Hard rubbish collections are dedicated for unwanted household items.

Yes we collect:

  • Items less than 50kg (must be able to be lifted by 2 people)
  • Items no longer than 1.5m in length
picture of various stacked funiture including chairs, bookshelves with tick

Furniture
Tables, chairs, bookshelves, couches and lounge suites (dismantled furniture, joinery or cabinetry cannot be collected).

Picture of mattressesMattresses
Maximum 2 mattresses per standard collection.

picture of white goods, electronics and appliancesElectronics, appliances and white goods. 
Fridges or freezers with doors removed.
Washing machines, dishwashers, ovens and dryers.

Picture of older style television with tick

Electronic waste (e-waste)
TV’s, VCR’s, electrical equipment and stereos.

Placeholder image for wasteCarpet and underlay
Must be tied (max 1.5 metres long).

Picture of 2 yser small car tyres with tickCar tyres
Maximum of 4 tyres (4WD and truck tyres cannot be collected) per standard collection.

Picture of small household tools and car partsCar parts and tools

Glass tableGlass
Shower screens, glass top tables or windows
(securely wrapped and marked as glass).

picture of two user hot water containers with tick

Hot water service and air conditioning units

Picture of used empty paint tins with lids removed

Paint tins
Must be empty with lids removed.

image of cardboard and styrofoamCardboard and polystyrene
Flattened and tied in bundles

No we don't collect:

picture of chemicals containers motor oils and paints with cross

No chemicals, liquids and hazardous material
Including paint and oil

Photo of milk cartons, newspapers and egg cartons with crossNo household garbage, recyclables and food waste

picture of grass weeds and dirt with crossNo garden waste
Including leaves, weeds, dirt, stones, large logs or stumps

picture of various bricks, wood, concrete slab with crossNo building rubble, renovation or construction material
Including concrete, bricks, roof or ceramic tiles, cement sheets or plaster, asbestos or insulation.

picture of red car spring and two truck tyres with cross

No car springs, 4WD or truck tyres

Picture of a used car battery with cross

No batteries (of any kind)

Picture of no gas bottlesNo gas bottles

No dismantled furniture, joinery or cabinetry
 

Can’t find your item?

Find out how to dispose of your unwanted items

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How to book a collection

You can book online or contact us by phone 9840 9333.
Bookings made before 5.00pm each Wednesday are collected the following week (except during the Christmas and New Year period).

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How to cancel a booked collection

To cancel your hard rubbish booking, contact us before 5.00pm on Friday prior to the week of collection.

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