Please complete the missed bin collection form below if your bin has not been emptied and you have followed the guidelines as outlined on bin collection days. Please report your missed bin collection by 10.00am the day after your scheduled collection day. 

Heavy, overfilled and/or contaminated bins

Please note the hydraulic arm on our trucks cannot collect bins that are heavier than 75kg.

If your bin has not been collected because it is too heavy, overfilled or contaminated, please contact us on 9840 9333 or email

Type of bin not collected: *
Is the bin currently placed on the nature strip outside the above property? *
Has the bin been half emptied? *

Your privacy: We are fully committed to protecting any personal information you provide to us as per our obligations under the Privacy and Data Protection Act 2014 (Vic) and the Health Records Act 2001 (Vic). You can view our full Privacy Policy online.