Coronavirus (COVID-19) update:

We are acutely aware of the Coronavirus (COVID-19) situation and the impact this may have on your ability to make payments at this time. If you are experiencing genuine financial hardship as a result of COVID-19 you can apply for a special payment arrangement with us.

Annual Rate Notices

Rate notices for the 2020/2021 financial year will be issued to all ratepayers by 31 August 2020.

A copy of your rate notice/statement now attracts a $15.00 charge per notice, application and payment can be made online.

Applications will be processed within five working days, and your Rate Notice will be e-mailed to you.

eNotices

If you register to receive your notices electronically via e-mail, you will be able to access copies of your notices immediately and at no cost.

You can find your eNotices reference number on your rate notice. Visit the electronic delivery of rate notices page to find out more.

Instalments

Council rates and charges are payable by either:

  • four instalments or
  • ten monthly instalments payable by council approved direct debit only.

Our online direct debit request form allows you to choose either the four instalments or ten monthly instalments.

The ten monthly instalments are debited from your nominated bank account on the 15th day of the month from September to June, inclusive.

The four instalment due dates are set by legislation for all Victorian Councils and notices are issued at least 14 days before each instalment due date.

Residents paying their rates in four instalments who wish to use direct debit will have their rates automatically debited from their bank account on the days shown on the annual notice.

Ratepayers not using the direct debit payment method are required to pay by the four instalment options on the following dates:

  • 30 September 2020
  • 30 November 2020
  • 28 February 2021
  • 31 May 2021

Where a due date falls on a weekend or public holiday the instalment will be due on the following business day.

Manningham does not offer a full payment option. If you wish to pay your rates in a single payment you must ensure that the respective four instalment due dates are satisfied to avoid penalty interest being charged.

Municipal Rates Concession

The Municipal Rates Concession provides a 50 per cent discount off council rates up to a yearly maximum of $241.00 in 2020-21. The concession is available to eligible property owners and must be for their principal place of residency.

You must hold at least one of the following concession cards:

  • Pensioner Concession Card
  • DVA Gold Card

To apply please complete the Icon for application/pdf Municipal Rates Concession application form (135.37 KB) and return to Council with a copy of your eligible concession card.

For further information on concessions for Council rates & charges visit the Department of Health & Human Services website at services.dhhs.vic.gov.au/municipal-rates-concession.

Low Income Health Care Card Rate Reduction

If you have a current Centrelink Low Income Health Care Card showing ‘LI’ you may be eligible for a reduction of $64.25 on the current rates and charges for your principal place of residence.

To apply please complete the Icon for application/pdf Low Income Health Care Card Rebate Form 2019/20 (408.04 KB)and return to Council with a copy of your eligible card.

Rates payment options

Manningham Council rates can be paid via the following services:

By direct debit

You can pay your annual rates and charges by four instalments or ten monthly instalments by council approved direct debit.

Complete our online form to pay by direct debit. If you would like a Direct Debit Application Form to be sent to you, please contact 9840 9333.

Once you have signed up to a Council Approved Direct Debit, this is ongoing and will continue each Financial Year. Cancellation of the Direct Debit facility must be in writing. You may do this by email or via post. This e-mail must include your property address and your request to cancel your Direct Debit.

Pay by BPAY

Contact your bank, credit union or building society, to make a BPAY payment direct from your nominated account. Quote the Biller code and reference number on the front of your rate notice.

Via the Internet

Visit auspost.com.au/postbillpay and pay by credit card*.

At Australia Post

Present your rate notice at an Australia Post outlet and make a payment by cash, cheque, money order, EFTPOS or credit card*.

In person

Council offices at 699 Doncaster Road, Doncaster and pay by cash, cheque, EFTPOS, debit or credit card*.

By mail

Detach the bottom portion of your rate notice and mail it with your cheque or money order made out to Manningham City Council and addressed to PO Box 1, Doncaster VIC 3108.

By phone

Call Australia Post on 131816 and pay by credit card*. Quote the Billpay code and reference number on the front of your rate notice.

*Credit Card payments - Visa or Mastercard only.

Apply for a rates payment plan

Under the Financial Hardship provisions, it is possible for a ratepayer to apply for a payment arrangement or to defer the payment of rates, subject to certain conditions. If you are experiencing genuine financial hardship, please apply for a special payment arrangement with us by completing a Financial Hardship Form.