Coronavirus (COVID-19) update:

We are acutely aware of the Coronavirus (COVID-19) situation and the impact this may have on your ability to make payments at this time. If you are experiencing genuine financial hardship as a result of COVID-19 you can apply for a special payment arrangement with us.

Annual rate notices and explanatory guide

Download our Icon for application/pdf Rates Notice explanatory guide for 2020/21 (1.48 MB) for an important message from your Councillors, 2020/21 budget highlights, and information on how rates are calculated, how properties are valued and how rates have changed in 2020/21.

Rates Notice - Valuation Dates

There are two valuation dates on your 2020/21 rates notice. On the back of your rates notice is the date ‘1 January 2020.’  This is the date on which the valuation was made, and the current level of value of your property. The other date of ‘1 July 2020’ located on the front of your rates notice is the date from which your property valuation took effect.

The two dates may have created some confusion for ratepayers however your rates notice is valid. If you are considering lodging an objection to your valuation, the ‘Level of Value date shown’, to be completed on the Objection Form, should be ‘1 January 2020'

If you have further questions about your rates notice, please contact us on 9840 9333 or e-mail

Duplicate copies of Rates Notices

A duplicate copy of your rate notice/statement now attracts a $15.00 charge per notice, application and payment can be made online

Applications will be processed within five working days, and your rate notice will be e-mailed to you.


You can now choose to receive your rate notices electronically. You can find your eNotices reference number on your rate notice. Visit the electronic delivery of rate notices page to find out more.

Pay via Council approved direct debit


Payments can be made via direct debit. There are three payment options.

Four instalments

Pay in four instalments on or before the following dates:

  • 1st Instalment: 30 September 2020
  • 2nd Instalment: 30 November 2020
  • 3rd Instalment: 28 February 2021
  • 4th Instalment: 31 May 2021
Ten instalmentsPay in ten instalments on the 15th of each month (or next business day) commencing 16 November 2020.
Fortnightly paymentsFor residents currently experiencing financial hardship and who have a special payment arrangement set up with us.

To request a physical direct debit form be sent in the post please contact us on 9840 9333.

Residents paying their rates via direct debit will have their rates automatically debited from their bank account. Once you have signed up to a Council Approved Direct Debit, this is ongoing and will continue each Financial Year.

In order to update your account details or cancel your direct debit, please complete our online form. Alternatively, please contact us on 9840 9333 to discuss further. 

Manningham does not offer a full payment option. If you wish to pay your rates in a single payment you must ensure that the respective four instalment due dates are satisfied to avoid penalty interest being charged.

Pay online

Pay your Rates online using your Visa or Mastercard.


Other payment options

Manningham Council Rates can also be paid via the following services:

Pay by BPAY

Contact your bank, credit union or building society, to make a BPAY payment direct from your nominated account. Quote the Biller code and reference number on the front of your rate notice.

Via the Internet

Visit and pay by credit card*.

By phone

Call Australia Post on 131816 and pay by credit card*. Quote the Billpay code and reference number on the front of your rate notice.

In person

Present your rate notice at an Australia Post outlet and make a payment by cash, cheque, money order, EFTPOS or credit card*.

*Visa or Mastercard only.

By mail

Detach the bottom portion of your rate notice and mail it with your cheque or money order made out to Manningham City Council and addressed to PO Box 1, Doncaster VIC 3108.

Pensioner Rate Rebate

If you hold a current pensioner concession card, or DVA Gold Card with war widow or TPI classification and live at the property shown on your Rate Notice you may be eligible for a rebate. For the 2020-2021 year, there is a 50% rebate on Council Rates up to a yearly maximum of $241. You will also be eligible for a $50 rebate on your Fire Services Property Levy.

To apply please complete the Icon for application/pdf Municipal Rates Concession application form (135.37 KB) and return to Council with a copy of your eligible concession card.

For further information on concessions for Council rates & charges visit the Department of Health & Human Services website.

Low Income Health Care Card Rate Reduction

If you have a current Centrelink Low Income Health Care Card showing ‘LI’ you may be eligible for a rebate of $100 on the current rates and charges for your principal place of residence.

To apply please complete the Icon for application/pdf 2020/21 Low Income Health Care Card Rebate Form (216.17 KB)and return to Council with a copy of your eligible card.

Apply for a rates payment plan

Under the Financial Hardship provisions, it is possible for a ratepayer to apply for a payment arrangement or to defer the payment of rates, subject to certain conditions. If you are experiencing genuine financial hardship, please apply for a special payment arrangement with us by completing a Financial Hardship Form.

Financial Hardship applications will be assessed in line with Council’s Icon for application/pdf Rate Debtor Management Policy (2.18 MB).

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