Coronavirus (COVID-19) update:
We are acutely aware of the Coronavirus (COVID-19) situation and the impact this may have on your ability to make payments at this time. If you are experiencing genuine financial hardship as a result of COVID-19 you can apply for a special payment arrangement with us.
You can now choose to receive your rate notices electronically via eNotices or BPAY View. Visit the electronic delivery of rate notices page to find out more.
Council rates and charges are payable by either:
- four instalments or
- ten monthly instalments payable by direct debit only.
Direct Debit Application 2019/20 (73.3 KB) allows you to choose either the four instalments or ten monthly instalments.
The ten monthly instalments are debited from your nominated bank account on the 15th day of the month from September to June, inclusive.
The quarterly instalment due dates are set by legislation for all Victorian Councils and notices are issued at least 14 days before each instalment due date.
Residents paying their rates in four instalments who wish to use direct debit will have their rates automatically debited from their bank account on the days shown on the annual notice.
Ratepayers not using the direct debit payment method are required to pay by the four instalment options on the following dates:
- 30 September 2019
- 30 November 2019
- 28 February 2020
- 31 May 2020
Where a due date falls on a weekend or public holiday the instalment will be due on the following business day.
Manningham does not offer a full payment option. If you wish to pay your rates in a single payment you must ensure that the respective four instalment due dates are satisfied to avoid penalty interest being charged.
Municipal Rates Concession
The Municipal Rates Concession provides a 50 per cent discount off council rates up to a yearly maximum of $235.15 in 2019-20. The concession is available to eligible property owners and must be for their principal place of residency.
You must hold at least one of the following concession cards:
- Pensioner Concession Card
- DVA Gold Card
To apply please complete the Municipal Rates Concession (123.65 KB) and return to Council with a copy of your eligible concession card.
For further information on concessions for Council rates & charges visit the Department of Health & Human Services website at https://services.dhhs.vic.gov.au/municipal-rates-concession.
Low Income Health Care Card Rate Reduction
If you have a current Centrelink Low Income Health Care Card showing ‘LI’ you may be eligible for a reduction of $64.25 on the current rates and charges for your principal place of residence.
Rates payment options
Manningham Council rates can be paid via the following services:
By direct debit
You can pay your annual rates and charges by four instalments or ten monthly instalments by direct debit. To pay by direct debit please complete the Direct Debit Application 2019/20 (73.3 KB) that is included with your Annual Rate Notice and forward it to Council. A copy of the Direct Debit Application Form can also be requested from Council and sent to you.
Cancellation of the Direct Debit facility must be in writing. You may do this by email or alternatively, you can download a Direct Debit Cancellation form (130.37 KB).
Via the Internet
Visit www.auspost.com.au/postbillpay and pay by credit card*
At Australia Post
Present your rate notice at an Australia Post outlet and make a payment by cash, cheque, money order, EFTPOS or credit card*.
Council offices at 699 Doncaster Road, Doncaster and pay by cash, cheque, EFTPOS, debit or credit card*.
Detach the bottom portion of your rate notice and mail it with your cheque or money order made out to Manningham City Council and addressed to PO Box 1, Doncaster VIC 3108
Call Australia Post on 13 18 16 and pay by credit card*. Quote the Billpay code and reference number on the front of your rate notice.
Pay by BPAY
Contact your bank, credit union or building society, to make a BPAY payment direct from your nominated account.
*Payments may be made by Visa or Mastercard only.
Credit Card Payments
Please note the maximum payment by credit card is $10,000.
Apply for a rates payment plan
Under the Financial Hardship provisions, it is possible for a ratepayer to apply to defer the payment of rates, subject to certain conditions. If you are experiencing genuine financial hardship, please apply for a special payment arrangement with us by completing a Financial Hardship Form.