Manningham Council uses social media to engage and keep the community up to date with the latest news and upcoming events in Manningham. We welcome and encourage your feedback and look forward to your comments, stories and experiences.

Monitoring

Content posted on Manningham City Council’s social media accounts are monitored during business hours of 8.00 am to 5.00 pm, Monday to Friday (excluding public holidays). We aim to respond to general posts within 24 hours and within two days for more complex issues. If posts relate to personal or complex issues, we will request to continue communicating offline with the person making the post. If you have an urgent enquiry, please call Council on 9840 9333.

Moderation and Etiquette

To ensure that Manningham Council’s social media accounts are useful and engaging tools for residents, please respect these guidelines:

Posts which ignore these guidelines will be removed and continual breaches will be reported. Please note that the comments expressed by the public on this site do not reflect the opinions and position of Manningham Council or its staff and Councillors. If you are unhappy about anything which you see anywhere on our site, please email our Communications Unit website@manningham.vic.gov.au

Documents Available for Public Inspection

Council has made available for public inspection the following documents. The documents can also be viewed at the Council Offices 699 Doncaster Road, Doncaster.

Overseas and Interstate Travel Register

Details of overseas or interstate travel (other than interstate travel by land for less than 3 days) undertaken in an official capacity by any Councillor or member of Council staff in the previous 12 months, including:

• the name of the Councillor or member of Council staff; and
• the dates on which the travel began and ended; and
• the destination of the travel; and
• the purpose of the travel; and
• the total cost to the Council of the travel, including accommodation costs

The Agendas and Minutes of all Ordinary and Special Meetings of Council

Agenda and Minutes of Ordinary and Special meetings of Council held in the previous 12 months are available for inspection online.

You can view and/or download a copy of a Council agenda or minutes.

Council Lease Register

A document containing details of all leases involving land which were entered into by the Council as lessor, including the lessee and the terms and the value of the lease.

Register of Authorisations

A register maintained under section 224(1A) of the Local Government Act 1989 of authorised officers appointed under that section.

List of Grants and Donations

A list of donations and grants made by the Council in the previous 12 months, including the names of persons who, or bodies which, have received a donation or grant and the amount of each donation or grant.

The list of Grants and Donations is available for inspection at the Council officers, please Governance team to arrange a suitable time.

Personal Interests Returns

The Local Government Act 2020 (Act) and the Local Government (Governance and Integrity) Regulations 2020 (the regulations) require that a summary of information submitted in Personal Interests Returns be made available to the public. The Chief Executive Officer must prepare a summary of the personal interests disclosed in the last personal interests return lodged. This summary must be made available on Council’s website and available for inspection at Council’s office. The following provides the categories under which all details must be disclosed on a Personal Interests Return form as required under section 8 of the Regulations. 

To find out further information in regards to any of these documents please contact our Governance Team on 9840 9333 or via email manningham@manningham.vic.gov.au.

Manningham City Council has developed this website to be as accessible to as many people as possible and compliant with the W3C Web Content Accessibility Guidelines.

Please use the Contact feedback form if you have any accessibility problems and we will attempt to immediately rectify the problem.

Browsers

We endeavour to build our digital channels to work on the latest stable versions of browsers such as Chrome, Firefox, Safari and Internet Explorer.

Plugins, ad blockers and individual operating systems can affect the performance of our pages and how content is displayed.

Text and browser resizing advice

The text on a website can be resized in a number of ways, including through your web browser settings. You can usually choose between resizing the entire web site or resizing the text only.

Internet Explorer (5.0 +) 

Please note that at present, this site only supports the zoom method of resizing text in Internet Explorer.

To resize the entire site (zoom method):

Keyboard shortcuts: Press Ctrl and + (plus key) to increase; Ctrl and - (hyphen or minus key) to decrease and Ctrl and 0 to return to normal size.

To resize text only:

Select View from the menu bar.
Select Text Size from the View dropdown submenu.
Choose your text size from the list (the size you are currently using will be marked).

Mozilla Firefox

Firefox allows resizing of the entire site or text only.

Select View on the menu bar.
Select Zoom from the View dropdown submenu.
Choose Zoom In, Zoom Out or Zoom Text Only from the list.

Keyboard shortcuts: Press Ctrl and + (plus key) to increase; Ctrl and - (hyphen or minus key) to decrease and Ctrl and 0 to return to normal size.

Mozilla/Netscape Navigator 6.0 or higher

Select View on the menu bar.
Select Text Zoom from the View dropdown submenu.
Choose your size from the list (the size you are currently using will be marked).

Keyboard shortcuts: Press Ctrl and + (plus key) to increase; Ctrl and - (hyphen or minus key) to decrease.

Opera 7.0 or higher

Opera does not offer a resize text only feature.

Select View on the menu bar.
Select Zoom from the View dropdown submenu.
Choose your size from the list (the size you are currently using will be marked).

Keyboard shortcuts: Using the number pad, use + to increase, - to decrease and * to snap back to normal.)

Safari

Safari offers methods to resize the whole site or the text only.

Click View on the menu bar.
Choose Zoom In or Zoom Out or Zoom Text Only.

Keyboard shortcuts: Press Command/Apple and + (plus key) to increase; Command/Apple and - (hyphen or minus key) to decrease and Command/Apple and 0 to return to original size.

Google Chrome

Google Chrome does not offer a resize text only feature.

Select View on the menu bar.
Select Zoom In or Zoom Out from the View dropdown submenu.

Keyboard shortcuts: Press Ctrl and + (plus key) to increase; Ctrl and - (hyphen or minus key) to decrease and Ctrl and 0 to return to normal size.

Local Government Act 2020

Local Government in Victoria is administered under the Local Government Act 2020, which provides a framework for the establishment and operation of councils.

The Act is the main legislative instrument for Victoria's seventy-nine councils.

Part 1A of the Local Government Act contains the Local Government Charter, which describes the purpose, objectives and functions of council.

In addition to these matters, the Local Government Act also includes provisions for:

• entitlements for residents and ratepayers to vote in council elections
• the conduct of local council elections, nominations and vote counting
• independent Electoral Representation Reviews by an electoral commission
• council governance requirements, including codes of conduct and disclosure of conflicts of interest
• council decision making, including records of meetings, confidentiality and limits on decisions during election periods
• levying and payment of council rates and charges
• preparation of Council Plans, budgets and annual reports
• council's powers to make and enforce local laws.

Community Local Law

Manningham’s Community Local Law 2013 is a local law made under Part 5 of the Local Government Act 1989 and section 42 of the Domestic Animals Act 1994.

This Local Law is made in recognition of Manningham’s Generation 2030 Community Plan and the Council Plan, which, as Council’s overarching strategic documents, provide a long-term shared vision for Manningham and the community by guiding the development of policy and strategies.

Freedom of Information

Find out what information you can request and how in accordance with the Freedom of Information Act 1982 (FOI Act).

Request now

Information Privacy

Manningham City Council and its service providers value the privacy of every individual's personal information.

Council is committed to protecting the information it collects and uses by compliance with its obligations under the Privacy and Data Protection Act 2014. To review Council’s privacy statement and policies, please visit Manningham Council's Privacy Policy.

Human Rights Charter

The Victorian Charter of Human Rights and Responsibilities Act 2006 is a law that protects the human rights of all people in Victoria.

The Charter requires all public authorities and their employees to act compatibly with human rights in the delivery of services and when making decisions.

Manningham City Council recognises and respects that everyone has the same human rights entitlement to allow them to participate in, and contribute to, society and our community. We recognise that all persons have equal rights in the provision of, and access to, Council services and facilities. We also recognise that, at times, such rights may be limited, insofar as to strike a balance between individual rights and the protection of public interest.

The Charter complements other laws such the Equal Opportunity legislation and protects rights such as freedom of speech, freedom from forced work and freedom from degrading treatment which previously had no legal protection. The Charter sets out a list of twenty rights that assist all people to live with freedom, respect, equality and dignity.

For more information:

• Visit the Department of Justice website
• Visit the Human Rights Commission website

Fraud and Corruption Control

Council is the custodian of significant public funds and assets therefore it is important that the community has assurance that these are adequately protected from fraud and corruption.

In December 2019, Council approved a Fraud and Corruption Policy and a Fraud and Corruption Control Plan.

The Policy sets out specific guidelines and responsibilities regarding appropriate actions that must be followed for the investigation of fraud and corruption and other similar irregularities.

The Plan documents Council’s approach to controlling fraud and corruption at both strategic and operational levels.

Both the Policy and the Plan need to be read in conjunction with the Manningham Risk Management Strategy and relevant legislation.

Privacy Statement

Manningham City Council is fully committed to protecting any personal and health information you provide to us as per our obligations under the Privacy and Data Protection Act 2014 (Vic) and the Health Records Act 2001 (Vic).

We will only collect personal information that is necessary to perform Council functions. We will only use personal information provided for the purposes for which it was collected.

We will ensure that your personal information will not be disclosed to other authorities or businesses except if required by law or other regulation.

We have implemented technology and security policies, rules and measures to protect the personal information that we have under our control from unauthorised access, improper use, alteration, unlawful or accidental destruction and accidental loss.

We will remove personal information where it is no longer required (except where information is required to be retained in compliance with the Public Records Act 1973 and associated standards and authorities issued by Public Records Office Victoria). We will take reasonable steps to ensure that personal information is accurate, complete and up to date whenever Council collects, discloses or uses it.

Council has an Information Privacy and Security Policy, based on the ten information privacy principles outlined in schedule 1 of the Privacy and Data Protection Act 2014.

This and the Health Records Policy, provide clear guidelines as to how council manages your personal information.

Links

This website privacy statement does not apply to other websites we may link to. We recommend you read the privacy statement when you access another site.

Anonymous access to our site

You can access the Manningham City Council home page and browse our web site anonymously, without disclosing your personal information.

Access and correction

Requests for access to documents containing personal information and held by the Manningham City Council are handled under the Freedom of Information Act 1982. All requests must be in writing, and should be addressed to the:

Freedom of Information Officer
Manningham City Council
PO Box 1
Doncaster, Victoria 3108

Complaints

Individuals who feel aggrieved by Council’s handling of their personal information are encouraged to contact Council’s Information Privacy Officer.

All complaints must be in writing and addressed to:

Information Privacy Officer
Manningham City Council
PO Box 1
Doncaster, Victoria 3108

Resolution of the complaint, in the form of a written response, will be made within 45 days of lodgment of the complaint.

Collection and use of site visit data

Cookies are used on our site, but they do not collect any personal information. For the most part they are sessional and just contain system-generated values to identify the user's session for statistical and system administration purposes only.

This site’s web-server automatically collects the following non-personal information (i.e. google analytics) for statistical and system administration purposes only:

• the day and time you visited the site
• the pages you visited on our site
• the address of the last page you visited
• the operating system you are using
• rough geographic location (down to the city)
• language (eg American English)
• internet service provider (eg Telstra)
• the type of browser and version you are using.

To the extent that this data could make you identifiable, Manningham City Council will not attempt to identify individuals from the records the server automatically generates unless necessary to investigate a breach of law or regulation.

Security of your personal data

This web site uses secure transmission facilities when appropriate (e.g. financial transactions). You should be aware that there are risks in transmitting information across the Internet. If you are concerned about conveying sensitive material to Manningham City Council over the Internet, you might prefer to contact us by telephone or mail.

Manningham City Council is committed to full compliance with its obligations under the Victorian Privacy and Data Protection Act 2014 and the Health Records Act 2001 (Vic). Manningham City Council website is hosted in a data centre located in Sydney, New South Wales which is external to Council’s computer systems. Any information you submit to council through our website is subject to not only Victorian legislation governing Privacy, but also the Privacy and Personal Information Protection Act 1998(NSW) and the Health Records and Information Privacy Act 2002(NSW).

Livestreaming of Council meetings

As part of our commitment to improving accessibility, transparency and opportunities for the community to participate in Council Meetings, we will livestream Ordinary and Special Council Meetings to allow Manningham residents to view Council Meetings in real time.

Livestreaming will occur in real time via Council's Facebook page and the livestream recordings will be uploaded and available via this website within 48 hours of each Council meeting. While Council will take all reasonable steps to only collect personal information necessary to perform its functions and activities, Council recognises some personal information may be collected as a result of recording and livestreaming Council meetings - For example, individuals visible behind Councillors while in attendance of Council meetings.

The livestreaming, recording and publishing of Ordinary and Special Council Meetings will be managed in compliance with all applicable legislation and Council policies.

Social media collection statement

We use various tools to manage our Social Network Services (SNS). This includes viewing public social media commentary in which Manningham Council’s accounts may not necessarily be tagged and listening to social trends and issues that relate to Manningham Council services and events.

We also use these tools to engage directly with you to provide information or a better level of customer service. In doing so, we may temporarily collect and store your personal information.

To protect your own privacy and the privacy of others we suggest that personal information (such as phone numbers and email addresses) are not shared publically when engaging with us on social media.

Each social networking service will also handle your personal information for its own purposes. We encourage you to read the privacy policies and other statements of the SNSs you use.

Comments posted on our social media channels may be publicly available and these comments may also be used in Council’s publications (eg. Reports) that are publicly available. If you do not wish for your comments to be included in any reporting, please include a note in your comment or contact us to let us know.

Eventbrite (for events)

We use Eventbrite to manage most ticketing and registration events. As event organisers, we will collect personal information (such as first name, last name, mobile number, email address) in order to communicate with you.

Manningham Council staff may use personal information collected from Eventbrite to communicate to you about the Event you are attending. This may include a follow-up evaluation email to help us improve customer experience. We will not use your email to send you electronic communications and marketing communications unless you opt-in to receive them.

Eventbrite may collect personal information which can include financial information (e.g., your credit card number and expiration date, billing address, etc.) some of which may constitute Personal Data. Eventbrite may also send you electronic communications and marketing communications where it is in accordance with your marketing preferences.

For further information about the types of Personal Information Eventbrite collects and to find out how to opt-out of Eventbrite marketing communication, please read the Eventbrite Privacy Policy.

Copyright

The entire content and components of this website are the property of Manningham Council. All written content and images are not to be copied or reproduced without our (Council’s) written permission, or unless used in accordance with copyright legislation.

When you access information on this website, you agree it is for personal use only.

Disclaimer

The content of this website is for information purposes only.

While every effort is made to keep information on this website up-to-date and accurate, we cannot absolutely guarantee its accuracy.

You should not rely on this website’s information in circumstances where loss, damage or injury is possible. In such circumstances, please contact Council or the relevant authority/organisation for this information or advice.

We reserve the right to make changes to the website and its information without notice.

We and our employees, agents, consultants and representatives are not liable for any loss, damage or injury resulting from any person relying on information obtained by or through this website.

This website includes links to other websites which are not controlled by Council. Therefore, we are not responsible for any information or service which may appear on any third party sites which you might access through this website.